Feather Factory Hotel

The room was exceptionally clean and the staff beyond friendly. But what sets this hotel apart is the incredible place for the great location, on the way to subway (number 7 and G are the closest) you literally find yourself in from of an amazing view of the Empire State Building. The location is unmatchable for the price, really. Two subway stops and you are in Manhattan, and quickly to Brooklyn as well. I was traveling alone (female) and I went to the hotel a few evenings alone from the subway and I felt safe. If you prefer, the city is obviously fully serviced by any possible car/cab service. Loved it!

The breakfast was great, it kept us full for our day at the city. The room was very spacious, which was a plus since we stayed for 12 days (first room we were given was pretty tight, though, but we changed). 3 or 4 USB plugs, so you don't need any adaptors. The staff is really adorable and ready to help. They changed our light bulb within minutes. The store with the snacks is super convenient, and rather cheap for a light dinner. Free coffee, tea and water all day. This is a real VFM!

Relatively good location, if we look for similar options, and proximity from Manhattan this is a good choice. Very confortable beds and the staff was superb. Relatively easy to get in/out of the Hotel one line and you're in 42-Grand Central.

The hotel is in Queens, close to two subway stations, which give access to several important lines that connect to Manhattan and the surrounding area (including JFK Airport). Some of these lines pass in front of the hotel, which makes the area a little noisy. People who are very sensitive to noise may have trouble sleeping at night. Although it's rare in New York, coffee was included in the room rate at this hotel. And it was good, with enough to get the day off to a good start. Although simple, the room has a TV and a minibar. Room service is daily and well done. There is a coffee machine and hot and cold water available at all times near reception. There is a minibar with refrigerated products available for purchase (yogurt, juice, sandwiches, ice cream...). The staff are friendly and respond quickly to requests. By NY standards, this is good value for money.

hotel was clean. Reception was helpful. A small issue with the room was fixed the same day. Complimentary breakfast was provided which was helpful given the hotel's location. Good variety of restaurants and access to the waterfront around a mile away from hotel